Terms of Service

Last updated: November 11, 2026

1. Agreement

These Terms of Service (“Terms”) govern access to and use of the getpdf service at getpdf.dev and related APIs (the “Service”), operated by Right Skale (“we,” “us,” or “Operator”), a business based in California, United States.

By creating an API key, calling the API, joining a waitlist or interest form, or otherwise using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

If you do not agree, do not use the Service.

2. The Service

getpdf is a developer API that renders PDF documents from templates and input data you supply (for example Handlebars/HTML templates plus JSON). The Service is offered as a software-as-a-service API, currently including:

• A free tier of 100 successful document renders per API key per month
• Paid monthly plans at $12 for 3,000, $39 for 15,000, and $79 for 50,000 documents per month, billed via Stripe. Each paid plan has a 3-day free trial and automatically renews until cancelled
• Quotas, rate limits, and technical limits described on the site and in these Terms

Features described as “coming soon” (including any MCP server or npm package) are not part of the Service until we say they are generally available. Do not rely on unpublished packages or endpoints.

We may change, suspend, or discontinue features, free allowances, or paid plans with notice where required by law. Material reductions to paid entitlements during a paid period will be handled as described in the Cancellation and Refunds section, or as required by law.

3. Accounts, API keys, and eligibility

You must provide accurate information when requesting a key or paid plan. You are responsible for all activity under your API keys and for keeping keys secret. Do not share keys publicly. If a key is compromised, revoke or rotate it (or contact support@getpdf.dev) promptly.

You must be able to form a binding contract under applicable law. The Service is not directed to children under 13 (or the minimum age in your jurisdiction).

We may refuse, suspend, or revoke access (including keys) for suspected abuse, ToS violations, non-payment, or risk to the Service or others.

4. Acceptable use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

1. Upload, generate, or attempt to render content that is illegal, or that you do not have rights to process
2. Attempt to probe, scan, or breach the render sandbox, including SSRF or other attempts to reach localhost, private/RFC1918 networks, link-local or cloud metadata addresses (for example 169.254.169.254), file:// URLs, or other non-public network locations
3. Abuse quotas, rate limits, shared browser-time allowances, or free-tier issuance limits (including creating keys solely to evade limits)
4. Interfere with or disrupt the Service, other customers, or underlying infrastructure
5. Reverse engineer the Service except to the limited extent allowed by law
6. Resell raw access to the Service in a way that conceals your identity as the API customer without our prior written consent (building your own product that calls getpdf for your end users is fine if you remain responsible under these Terms)
7. Use the Service to send malware, phishing material, or content intended to harm others

We may filter, block, or refuse requests that appear to violate these rules. Failed or blocked renders may still be subject to technical limits even when they do not count toward successful-document quotas.

5. Your content and templates

You retain ownership of templates, HTML, JSON, and other materials you submit (“Customer Content”). You grant us a limited license to process Customer Content solely to provide the Service (render a PDF and return it to you).

Rendered documents are not stored. Successful renders are produced in memory (or equivalent ephemeral processing), returned in the API response, and then discarded. We do not operate a document archive of your PDFs.

Template source and related input you choose to save via the templates API (when available) are stored so the Service can re-use them for later renders under your key. You can delete templates you own through the API where that endpoint is offered.

You represent that you have all rights needed to submit Customer Content and that our processing as described will not violate third-party rights or law.

6. Plans, billing, and Stripe

• Free: up to 100 successful documents per key per month, subject to fair-use and platform limits (including any shared daily browser-time cap published on the site).
• Paid: monthly subscription plans at $12 for 3,000, $39 for 15,000, and $79 for 50,000 documents per month. Each paid plan has a 3-day free trial and automatically renews until cancelled, as described below.

Paid plans are billed through Stripe. By purchasing, you also agree to Stripe’s applicable terms for payment processing. We do not store full payment card numbers; Stripe processes card data.

Prices are in USD unless stated otherwise. Taxes may apply. Unused monthly quota does not roll over unless we expressly say so.

Promotional offers (including any “Founding” discount) are governed by their published terms and these Terms. Discounts do not change your duty to use the Service lawfully.

7. Paid plans, free trials, and cancellation

Paid plans, when checkout is open, are monthly subscriptions at the prices shown at purchase and on the pricing page. A new paid subscription may start with a 3-day free trial. Starting a trial requires a payment method on file. You will not be charged for the trial period itself.

Unless you cancel before the trial ends, the subscription automatically renews at the then-current listed monthly price for the plan you chose, and your payment method is charged at that renewal and each month after that until you cancel. If a promotional discount (including Founding 10) applies, the discounted rate lasts only for the published term of that offer; after that, the listed price applies.

You may cancel anytime. Cancellation takes effect at the end of the current trial or billing period. You keep access until that period ends. There is no prorated refund for the unused part of a month, except where the law requires otherwise.

To manage your payment method, view invoices, or cancel, use the “Manage or cancel subscription” link on getpdf.dev (the Stripe customer portal) or email support@getpdf.dev.

If a charge fails after a trial or renewal, we may suspend paid-plan access until payment succeeds, and the key may fall back to the free plan’s 100 documents per month limit.

If we permanently discontinue the Service before the end of a prepaid period, we will provide a pro‑rata refund for the unused portion of that period unless a different remedy is required by law.

Chargebacks initiated without first contacting us may result in suspension pending review.

8. Quotas, rate limits, and technical limits

We enforce monthly document quotas, request size limits, render timeouts, concurrency limits, and related controls. Exceeding a quota may result in HTTP errors (for example payment-required / quota responses) until the next period or an upgrade.

Successful renders count toward quota; failed renders generally do not, except that we may still apply anti-abuse controls. Published limits (for example max request size, max output size, timeout) may change with notice on the docs or status communications.

9. Security; no guarantee of perfection

We design the Service with sandboxed rendering, JavaScript disabled by default in the render path where applicable, and blocks on private-network / metadata / file:// fetches. No security measure is perfect. You remain responsible for the content you submit and for securing your keys and systems.

10. Intellectual property

The Service, site, branding, and our software are owned by the Operator or its licensors. These Terms do not transfer ownership of our IP to you. Feedback you provide may be used to improve the Service without obligation to you.

11. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT PDFs WILL BE FIT FOR ANY PARTICULAR LEGAL, REGULATORY, OR ARCHIVAL PURPOSE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THAT PERIOD, OR (B) USD $100.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted.

13. Indemnity

You will defend and indemnify the Operator against claims arising from your Customer Content, your use of the Service, or your violation of these Terms or law, except to the extent caused by our willful misconduct.

14. Privacy

Our handling of personal data is described in the Privacy Policy draft at legal/privacy-policy.md (to be published when approved). That policy is incorporated by reference once both documents are in force.

15. Changes

We may update these Terms by posting a new version and updating the date. Material changes will be communicated by email or a site notice when practicable. Continued use after the effective date constitutes acceptance, except where law requires a different process.

16. Termination

You may stop using the Service at any time. We may suspend or terminate access for ToS violations, non-payment, legal risk, or extended inactivity. Sections that by nature should survive (including ownership, disclaimers, limitations, indemnity, and governing law) survive termination.

17. Governing law and disputes

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules. Courts located in California will have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction for IP or security misuse, and except where applicable consumer law gives you non-waivable rights to another forum.

18. Miscellaneous

If any provision is unenforceable, the rest remains in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms are the entire agreement regarding the Service and supersede prior conflicting terms on the same subject, except for separately signed written agreements.

19. Contact

Questions about these Terms: support@getpdf.dev

Operator: Right Skale

HQ: Pleasanton, CA